The purpose of this document is to bring to your attention Postcode Anywhere (Europe) Ltd's (“PCA” or “PCA Predict”) policy regarding the use of, and protection of, personal data stored on our systems. It also explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
In accordance with the Data Protection Act 1998, PCA is registered as a 'Data Controller' on the public Register of Data Controllers as maintained by the UK’s Information Commissioner. When you use this website, please bear in mind that we may record:
We do this by using cookies and tags. See our Cookies Policy www.pcapredict.com/cookies for more information on what a cookie is and how we use them on our website.
Once you register or log in or submit information through our website we will know who you are and your activities on this website and information about you and/or your company may be recorded on our systems. There are a number of areas within the PCA Predict (formerly Postcode Anywhere) website which record personal data, including the: registration; billing; contact; invoice; and account sections. The information requested within these sections is standard and includes name, address, phone number and email details and is collected for the purposes of:
We would like to provide you with information about special features of our website, and/or PCA's products and services, and other information which we think you may find interesting. We may send you such information by post, push notification, email and/or telephone unless you have asked us not to do so. If you are a customer of ours or you have previously asked us for information on our products and services, we may send you information by email. However, in every marketing email message we send you we will give you the opportunity to unsubscribe from our mailings altogether. We do not provide your personal information to external organisations (i.e. outside of PCA for their own marketing purposes without your explicit consent). If at any time you do not want your information used for direct marketing purposes please contact us at firstname.lastname@example.org or on +44 1905 888 550 and if you decide that you no longer wish to receive marketing emails from us, please either follow the unsubscribe link in one of our marketing email messages or contact us at email@example.com or on +44 1905 888 550. Where we are undertaking any services in collaboration with a third party (this will be clear from either the branding or notices on the website), then we may be required in order to provide the respective services, to share your account details with such third party in order to administrate the account (in a similar manner as mentioned above) and provide the respective services.
We will also need to share details about your use of our services with our data licensors and authorised resellers, with such details including the number of users and volume of transactions, so that appropriate licence fees and other payments can be calculated. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics will not include information that can be used to identify any individual.
We collect email addresses for 3 main purposes:
Although we process your data within the European Economic Area ("EEA"), owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to other countries outside the EEA that do not have similar protections in place as the EEA regarding your data and its use as set out in this policy. By submitting your information you consent to such transfers outside the EEA. Your personal information may be shared with other companies within the PCA group of companies based within or outside of the UK. We may also have third party companies providing hosting services for us. Such third party companies will act as our subcontractors, and they would hold your data for such hosting purposes only. Such subcontractors will not be provided with any permission for any other use or disclosure of your data. We will also ensure that we have reasonable safeguards in place with regard to any of our subcontractors, with regard to data retention and security. Please bear in mind that the countries to which your personal data is sent may have a different standard of data protection than the UK.
Our company complies with its obligations under the applicable data protection legislation in England. It will also take reasonable care to prevent any unauthorised access to your personal data. Our employees and contractors have been made aware of their responsibility to keep your information confidential.
As you will probably be aware, the internet is not a secure medium. However we have put in place various security procedures by way of reasonable measures to protect your information. We consider the security of your personal data and the details of any transactions you make to be a matter of the highest priority. Your account information is protected by your account code and password which you should keep safe at all times. In addition to your password, we generate keys which are used to authenticate your account against our servers when you are querying the database. Keys are a randomly generated and unique set of letters and numbers. If you feel that there has been a breach in the security on your licence please contact us on +44 1905 888 550 or by email at firstname.lastname@example.org.
When you place an order with us, we use a secure server. Any data you provide to us, is encrypted using a 'Secure Socket Layer' (SSL) session. SSL is an industry standard and is a widely used measure to guard against Internet messages being intercepted. You should be aware, however, that older browsers cannot use SSL. To be sure, you will need Netscape version 4.05 or above, Microsoft Internet Explorer version 4 or above, or any similar generation browser (e.g. Firefox, Opera). Although your account can be set up to make repeat purchases to automatically top-up your account by credit card, we do not actually store credit card details. We only hold the last 4 digits of your card, the card holder name and a reference to the last transaction made on that card from us. It is the transaction reference that is used to make repeat purchases and this can only be used between ourselves and our payment service provider, SecureTrading.
Over and above what our company does to protect your privacy and security, we would advise you to adopt the following additional measures:
Some of our web pages may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which includes a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
Third party Internet sites that hotlink to PCA Predict are not covered by our Privacy and Security policy. PCA Predict accepts no responsibility or liability for these sites.
If this business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers, and will be passed on to the new owners of the business. You will be informed of any change in ownership in our business.
If any of the information that you have provided to us changes, for example if you change your e-mail address, name or other details, please let us know the correct details by sending an e-mail to email@example.com.
When you visit our website, you have direct control over information in your personal profile. If you want to know exactly what personal information we hold on you, you can obtain it. If the information held is found to be inaccurate, we will make the necessary amendments and confirm to you that these have been made. Please write to the following address, enclosing a cheque for the administration fee of £10 (or if higher, such other fee as stipulated by statute or the Office of the Information Commissioner from time) made payable to Postcode Anywhere (Europe) Ltd, pursuant to the terms of the Data Protection Act:
Postcode Anywhere (Europe) Ltd,
If you would like to contact us with any other queries or comments, then either send an email here or please write to the Customer Service Department at the above address.