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Support / FAQs / Services / The Pca Tag

Can I add the PCA Tag to my website using Google Tag Manager?

Yes, this is a great way to get the PCA Tag working on your website quickly and easily.
If you are unfamiliar with Google Tag Manager, begin by reading About Google Tag Manager. To add the PCA Tag to your container in Google Tag Manager:

  • Click ‘Add a new tag’
  • Select ‘Custom HTML Tag’
  • Enter PCA Predict as the Tag name and paste the PCA Tag code into the HTML field
  • Select ‘Continue’ and then ‘Fire On’ > ‘All pages’ to ensure the PCA Tag loads on all pages of your website.
  • Click ‘Create Tag’ then ‘Publish’ at the top right corner.
Your PCA Tag is now installed on your website and you are ready to continue setting up PCA services, eg: Capture+.

How do I add the PCA Tag directly to my site? (without a tag manager)

To complete this process, you must have access to your website source code, be comfortable editing HTML (or have a webmaster/developer who can help you), and have a PCA Predict account and service set up.

To set up the PCA Tag:

  • Log into your PCA Predict account and choose to set up the Capture+ service, after selecting where you will use Capture+, you will be presented with the PCA Tag code. The tag is in a box, it starts with <script> and ends with </script>. Click the ‘copy’ button to copy it to your clipboard.
  • The PCA Tag code contains your unique account ID, don’t mix up code snippets from different accounts.
  • You might want to paste it into a text document if you’re worried about accidentally losing or changing the snippet from your clipboard.
  • Paste your snippet (unaltered, in its entirety) into every web page. Paste it before the closing </head> tag of your website HTML.
  • If you use templates to dynamically generate pages for your site (like if you use PHP, ASP, or a similar technology), you can paste the tracking code snippet into its own file, then include it in your page header.

Can I set up the PCA Tag on a website that’s not Live/online?

Yes, you will need to use a program to host the website locally, such as IIS (Windows) or Apache (Mac/Windows). You will need to create a new site in your hosting programme, and then map it to the file or folder containing the pages you want to set the Tag up on. In the site bindings set the port to 80, then run the website, the URL should look something like this: http://localhost/ (this is the URL you will need to enter during our Tag setup process).

How do I add the PCA Tag to my website?

There are two ways to add the PCA Tag to your website:

  • add the PCA Tag to your website using a Tag Manager such as Google Tag Manager
  • add the PCA Tag directly into the HTML of every page of your website. This is the easiest method, especially if you do not already use a tag manager.

How can I check if the PCA Tag is on my site?

To check if the PCA Tag has been successfully added to your website, open your website in a browser and right click to ‘view page source/view source’. With this view of your website code open, search for the text “” (CTRL + F will open a search tool on most broswers); if the text is found then you have the tag.

What can I do if my website is cached?

If your website is not showing recent updates you made then it may need its cache cleared. If you host your own site then speak to your technical team for help. If you do not host your own site then you might need to contact the support team at your hosting provider, or inspect your admin tools for an option to clear the site cache. Sometimes the cache will clear automatically after an hour or so, it’s worth checking again later if you have this problem.

Why do I need to add the PCA Tag to every page of my website?

Adding the PCA Tag site-wide is the easiest way for you to set up PCA Predict services. It will allow you to add our new and existing services to any page of your website in future without the need to involve a web developer each time. Sometimes it’s tricky to find the right stage to add the code, so by doing it this way you know for sure our service will work on the pages you need it to.